Skip to content

Order Entry Specialist APPLY NOW

Lexington, SC
Support
Full time

Promotes the Company’s mission and values-based culture through the following:

Order & Data Entry

  • Perform order entry
  • Cataloger sales
  • Online sales
  • House Account Sales
  • Complete quoting for orders and shipping
  • Perform sales lead entry and data entry into CRM and assign tasks for subsequent follow up

Customer Service

  • Enter customer service claims into CRM
  • Work with customers and sales team to resolve issues
  • Collaborate with Production Team to resolve issues
  • Maintain a record of issues and generate a monthly Cost of Quality report

Follow up with claims to check on the status and relay messages to the appropriate individual(s)

Administrative Tasks

  • Manages main phone line and transfers calls
  • Maintain updated records
  • Prepare and mail materials

Additional responsibilities and duties as required to support the team when requested

Maintain Supply Levels

  • Order Inventory as needed to keep adequate supply levels

Education and/or Experience

  • Bachelor’s Degree, preferred
  • At least 2 years of office experience/data entry/customer service

Travel

  • None

Language Skills

  • Must have the ability to write routine reports and correspondence, as well as be able to speak effectively before groups of customers or employees of the organization.

Reasoning Ability

  • Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills

  • Demonstrated proficiency with MS Excel, Word, PowerPoint, Outlook, and CRM.

Other Requirements/Skills

  • Medical Device knowledge preferred
  • Excellent keyboarding and data entry skills
  • Experience using customer relations management (CRM) software, preferred
  • Excellent organizational skills, superb accuracy, and attention to detail
  • Strong verbal and written communication and interpersonal skills
  • Ability to multi-task, prioritize and manage time effectively
  • Knowledge of office equipment including printers, scanners, multiple-line phones, mail machines, and binding machines
  • Strong math skills and problem-solving
  • Cheerful, can-do attitude


|||Lexington, SC|||Support||||||uKFKwiapFmsj~v~X|||FULL_TIME|||USD|||HOUR|||single||||||||||||false

APPLICATION FORM

* Required

Thank you. Your application has been received successfully.

×

Call for Price

I agree to my email being stored and used to receive the newsletter.